*if bulb stop working, how should to do?
– please contact us through amazon station letter or call us directly 6268720380, we provide new replace bulb for you
*does this zapper can be replace bulb?
– yes, please see this video https://youtu.be/4toKXNIvRe0
* What is the package’s size/dimension and how much does it weight?
– package size/dimension: 16 x 11 x 11 inch and 7.5 lb including product package and shipping packaging.
* is the bug zapper waterproof or does it work in the water/rainy weather?
– we make this zapper with waterproof material and special for electronic component parts. However, we do not suggest leaving the bug zapper on on a rainy day because it could pose as a danger in different situations. We do not recommend using it under water as it is also a dangerous situation to place it in.
* how long is the power cable and which standard is it?
– the cord is 5.5 ft/65 in, and regular standard plug is AC 120V/60HZ, 32W
* is this outdoor insect killer lantern safe for people when it is connected and using power?
– Yes. Firstly, this insect lantern had been approved UL, (UL No. Is E344797), which the customer can locate in UL Database.Secondly, the strict mesh design is meant to keep any body parts (children and adults included) away from slipping into zapper.
* How do you clear out the insect remains and keep the zapper clean
– there’s a holder on the bottom that requires unscrewing two screws to detach it from the body; it includes a free accessory brush to clean up the zapper.
*how about warranty for zapper and bulb?
– we provide 1 year warranty for the bulb free replace, 90 days free exchange zapper, if any problem, please contact us first, we will serve and satisfy you
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【How does this electric zapper work?】 – The bug zappers’ bulb distribute Blu-ray, pest usually like light source, especially this color between blue and purple, and then they will be attracted and fly to the bulb. It has a layer high voltage grill around outside of bulb, when bug touches it, they will be killed instantly.
【Can this electric insect zappers used outdoor?】 – Yes, this zapper was verified by UL and EPA, Our zappers was made to avoid hazard as far as possible, we also provide free hanger for outdoor use, but please use it in correct method, if in rainy day, outdoor insect zapper still can be hang outside, but suggest to turn it off, in case a hazard,longer zapper lifespan.
【What should I do if zapper stop lighting?】- We provide 1 year limited warranty, if bulb stop working, please contact seller through message or call, we will help you to exchange zapper or provide new bulb to change.
【Where can I find more information about this outdoor zapper?】 – Please see features, description, reviews, questions in my listing, if you want see more, like video, please go to our display website kapasusa.com. There’s more video about these zappers.
【How about zapper’s guarantee?】 – We provide 30 day free return and refund or exchange, 90 day free exchange, 365 day free bulb replacement and 3 years maintain service.